Sarah runs a successful consulting business. She helps small businesses grow. She is great at what she does.
But for two years, she spent 15 hours per week managing her WordPress site. Updating plugins. Fixing broken features. Dealing with security issues. Fighting with her developer.
Then she got hacked. Then her developer disappeared. Then she found us.
This is her story.
The Interview
Dumitru: Sarah, tell me about your business.
Sarah: I run a consulting firm. We help small businesses with marketing and growth strategies. We have about 50 clients. The business is doing well—we are growing about 30% per year.
Dumitru: What was your website situation before you found us?
Sarah: It was a nightmare. I spent 15 hours per week on website stuff. Updating WordPress. Updating plugins. Something would break, and I would spend hours trying to fix it. My developer would take days to respond. Sometimes weeks.
I am not a technical person. I do not know how to code. But I was constantly dealing with technical problems. It was eating into my time with clients. It was eating into my revenue.
The Breaking Point
Dumitru: What was the breaking point?
Sarah: I got hacked. My site went down. Google blacklisted me. My developer said he would fix it, but then he just... disappeared. Stopped responding to emails. Stopped answering calls. I was stuck.
I had to find someone new. Fast. My site was down, my business was losing money, and I had no idea what to do.
Dumitru: How did you find us?
Sarah: I was desperate. I Googled "WordPress maintenance" and found you. I read your blog posts. I liked that you were transparent about what you do. I liked that you had a clear process. I liked that you were not trying to sell me a $10,000 rebuild.
I called you. You answered. You listened. You understood my situation. You had me back online in 24 hours.
The Recovery
Dumitru: What happened after we got you back online?
Sarah: You cleaned up the malware. You got me off Google's blacklist. You secured the site. But more importantly, you set up a maintenance plan. You took over all the technical stuff.
I did not have to think about WordPress updates anymore. I did not have to worry about security. I did not have to deal with broken plugins. You handled everything.
Dumitru: How did that change your business?
Sarah: I got my life back. Those 15 hours per week? I put them back into my business. I started taking on more clients. I started growing faster.
In the six months since we started working together, my revenue has increased by 40%. Not because of the website—because I had time to focus on my actual business.
The Time Savings
Dumitru: Can you quantify the time savings?
Sarah: Before, I spent:
- 3 hours per week on plugin updates
- 2 hours per week on security issues
- 4 hours per week on broken features
- 3 hours per week on communication with my developer
- 3 hours per week on things I cannot even remember
That is 15 hours per week. 60 hours per month. 720 hours per year.
Now, I spend zero hours on website maintenance. You handle everything. I check in once a month to see the report, and that is it.
Dumitru: What is that time worth to you?
Sarah: I bill $200 per hour for consulting. Those 720 hours? That is $144,000 per year in lost revenue.
Your maintenance plan costs $199 per month. That is $2,388 per year.
I am saving $141,612 per year by not managing my website myself. That is a 5,900% ROI.
The Peace of Mind
Dumitru: What about the peace of mind?
Sarah: That is priceless. Before, I was always worried:
- Is my site secure?
- Are my backups working?
- What if something breaks?
- What if I get hacked again?
- What if my developer disappears again?
Now, I do not think about it. I know you are handling it. I know my site is secure. I know you are monitoring it. I know if something happens, you will fix it.
I sleep better. I focus better. I am less stressed.
The Relationship
Dumitru: What is different about working with us versus your previous developer?
Sarah: Everything. My previous developer:
- Took days to respond
- Never explained what he was doing
- Charged for every little thing
- Disappeared when I needed him most
- Made me feel like I was bothering him
You:
- Respond within 12-24 hours
- Explain everything clearly
- Have a clear monthly plan
- Are always available
- Make me feel like a priority
It is not just about the technical work. It is about the relationship. I trust you. I know you will be there when I need you.
The Results
Dumitru: What are the concrete results?
Sarah: Since we started working together:
- Zero downtime: My site has been up 100% of the time
- Zero security incidents: No hacks, no malware, no problems
- Faster site: Load time improved from 5 seconds to 1.8 seconds
- Better rankings: My search rankings improved because my site is fast and secure
- More clients: I can focus on my business, so I am taking on more clients
- Higher revenue: 40% increase in six months
But the biggest result? I got my life back. I am not spending my evenings and weekends fixing website problems. I am spending them with my family. I am spending them growing my business.
The Advice
Dumitru: What would you tell other business owners who are in your situation?
Sarah: Stop trying to do it yourself. Stop hiring developers who disappear. Stop spending your valuable time on technical problems.
You are a business owner. Your job is to run your business, not to manage your website. Hire professionals who will handle the technical stuff so you can focus on what you do best.
I wish I had found you two years ago. I would have saved myself hundreds of hours and thousands of dollars.
Do not wait until you get hacked. Do not wait until your developer disappears. Do not wait until you are desperate.
Find a maintenance company you can trust. Set up a plan. Get your life back.
The Verdict
Sarah's story is not unique. Thousands of business owners are stuck in the same trap:
- Spending hours per week on website maintenance
- Dealing with unreliable developers
- Worrying about security and downtime
- Losing revenue because they cannot focus on their business
But it does not have to be this way.
You can escape the tech trap. You can get your time back. You can focus on your business.
Sarah did it. You can too.
Do not wait until you get hacked. Do not wait until you are desperate. Start today. Get your life back.
Our maintenance plans handle all the technical work so you can focus on your business. We monitor your site 24/7, handle all updates, fix issues immediately, and provide monthly reports. You get your time back, and your site stays secure and fast.
Frequently Asked Questions
What is a technology dependency?
A technology dependency occurs when a business relies heavily on technology systems (like websites, software, or platforms) to operate, but lacks the internal expertise or resources to manage, maintain, or fix these systems independently. This creates a dependency where the business cannot function effectively without external technical support. In Sarah's case, her technology dependency meant she spent 15 hours per week managing her WordPress site because she lacked the technical skills to handle updates, security, and troubleshooting herself. This dependency trapped her in a cycle of constant maintenance, taking time away from her core business activities. Technology dependencies are common among small businesses that use complex platforms like WordPress, Joomla, or custom-built systems without having in-house technical expertise.
What is an example of dependence on technology?
Sarah's story is a perfect example of technology dependence. Her consulting business depended entirely on her WordPress website for client acquisition, service delivery, and business operations. However, she lacked the technical skills to manage it independently, creating a dependency on external developers. When her developer disappeared after a security breach, she was completely stuck—her site was down, Google had blacklisted her, and she had no way to fix it herself. Other common examples include: businesses that rely on e-commerce platforms but can't manage inventory or payment systems without help; companies using CRM software but needing IT support for every configuration change; organizations dependent on cloud services but unable to troubleshoot access or integration issues; and businesses using specialized software that requires vendor support for any modifications. The key characteristic of technology dependence is that the business cannot operate effectively without external technical assistance, creating vulnerability and lost productivity.
How to stop being dependent on technology?
There are several strategies to reduce technology dependence: 1) Hire professional maintenance services: Instead of trying to manage everything yourself, hire a reliable maintenance company (like ProWebCare) that handles all technical work. This eliminates your need to learn technical skills while ensuring your systems are properly maintained. 2) Simplify your technology stack: Use simpler, more user-friendly platforms that require less technical expertise. However, this may limit functionality. 3) Build internal expertise: Hire a full-time IT person or train existing staff, though this is expensive and may not be practical for small businesses. 4) Use managed services: Choose platforms and services that include comprehensive support and maintenance as part of the package. 5) Establish reliable partnerships: Build relationships with trusted technical partners who provide consistent, responsive support. Sarah's solution was hiring our maintenance service, which eliminated her technology dependence by handling all technical work while she focused on her business. This approach provides the benefits of professional management without requiring her to become a technical expert.
What are the causes of dependency on technology?
Technology dependence is caused by several factors: 1) Lack of technical expertise: Business owners who lack coding, system administration, or IT skills must rely on others for technical work. 2) Complex systems: Modern websites and software platforms (like WordPress, Joomla, or custom-built systems) require specialized knowledge to maintain, update, and troubleshoot. 3) Rapid technological change: Technology evolves quickly, making it difficult for non-technical business owners to keep up with updates, security patches, and best practices. 4) Time constraints: Business owners are focused on running their business and don't have time to learn and maintain technical systems. 5) Cost considerations: Hiring full-time technical staff is expensive, so businesses rely on part-time developers or freelancers who may be unreliable. 6) Platform complexity: Content management systems and business software often require ongoing maintenance, updates, and security management that non-technical users can't handle. 7) Unreliable support: When developers disappear, platforms lack support, or vendors are unresponsive, businesses become trapped in dependency. In Sarah's case, her dependence was caused by using a complex WordPress site without technical skills, combined with an unreliable developer. The solution is professional maintenance services that provide consistent, reliable technical support, eliminating the need for business owners to become technical experts.
How much time do business owners typically spend on website maintenance?
According to our client data and industry research, business owners typically spend 10-20 hours per week on website maintenance when managing it themselves. This includes: 3-5 hours on plugin and software updates, 2-4 hours on security monitoring and issues, 3-5 hours fixing broken features and troubleshooting, 2-3 hours communicating with developers, and 2-3 hours on miscellaneous technical tasks. Sarah's experience of 15 hours per week is typical. For a business owner billing $200/hour, this represents $144,000-$288,000 per year in lost revenue opportunity. Professional maintenance services typically cost $199-$499 per month, representing a 5,900%+ ROI by freeing business owners to focus on revenue-generating activities. Our maintenance plans eliminate this time drain by handling all technical work, allowing business owners to focus entirely on growing their business.
What happens when a developer disappears or becomes unreliable?
When a developer disappears or becomes unreliable, businesses face critical vulnerabilities: Security risks: Sites go unpatched, leaving them vulnerable to attacks. Downtime: When problems occur, there's no one to fix them, causing extended outages. Data loss: Without proper maintenance, backups may fail or become outdated. Business disruption: Sites may break, features may stop working, and the business cannot operate effectively. Emergency costs: Finding and hiring emergency technical support is expensive and time-consuming. Loss of trust: Clients lose confidence when sites are down or unreliable. Sarah experienced all of these when her developer disappeared after a security breach. The solution is establishing a relationship with a professional maintenance company that provides consistent, reliable support with clear communication, defined response times, and comprehensive service. Our maintenance plans ensure you always have reliable technical support, preventing the crisis that occurs when developers disappear.
